Conflict Resolution Techniques

Workshop

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Advice on setting realistic and achievable goals, even in high-pressure environments.

Overcoming Anxiety at Work

Summary: Strategies for reducing workplace anxiety and creating a secure environment for all employees

Main Outcome: Reduced workplace anxiety

Top Benefit(s): Improved overall mental health and productivity

Next Steps: Implement stress-reduction techniques and monitor their effectiveness

Time to Complete: 30 minutes

Target Audience: All employees, Mental health advocates

Introduction Pitch

Welcome to ‘Mastering Difficult Conversations’! As HR professionals and team leaders, you often face challenging discussions that can impact team dynamics and productivity. This webinar is designed to equip you with practical tools and a structured approach to navigate these conversations confidently. By mastering these skills, you can foster a more harmonious workplace, reduce conflicts, and enhance problem-solving capabilities. Let’s embark on this journey together to transform how we handle difficult conversations!

Agenda

Welcome and Introduction (5 minutes)

  • Host introduction
  • Overview of the session objectives

Framework for Difficult Conversations (10 minutes)

  • Step-by-step approach
  • Key techniques and strategies

Interactive Quiz (5 minutes) (10 minutes)

  • Zoom poll on understanding and key takeaways

Role Play Demonstration (10 minutes)

  • Live demo with a volunteer or pre-recorded scenario
  • Analysis and discussion

Q&A Session (10 minutes)

  • Open floor for questions from participants

Implementation Strategies (5 minutes)

  • Tips for integrating the framework into daily routines
  • Actionable steps for HR professionals and team leaders

Conclusion and Next Steps (5 minutes)

  • Recap of key points
  • Invitation to provide feedback and access additional resources

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Meet The Author

Ludo Pasquereau

The Founder of Wiser Sooner Coaching
Founder of Wiser Sooner Coaching, Ludo is an ICF Professional Coach (PCC) with over 25 years of experience in leadership roles for project management and business development in engineering-focused industries. Most of Ludo's clients develop the skills and confidence to improve their performance and be
more authentic under pressure, at work or at home.

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