{"id":24281,"date":"2026-10-19T17:36:22","date_gmt":"2026-10-19T17:36:22","guid":{"rendered":"https:\/\/wisersooner.com\/?p=24281"},"modified":"2026-10-20T17:37:36","modified_gmt":"2026-10-20T17:37:36","slug":"reframe-and-contrast","status":"publish","type":"post","link":"https:\/\/wisersooner.com\/fr\/reframe-and-contrast\/","title":{"rendered":"Reframe and Contrast"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; module_class=&#8221;bg-ovrly&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; background_position=&#8221;top_center&#8221; background_video_mp4=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/12\/Exec.-Snapshots.mp4&#8243; background_enable_video_webm=&#8221;off&#8221; custom_padding=&#8221;120px||120px||true|false&#8221; custom_padding_tablet=&#8221;100px||100px||true|false&#8221; custom_padding_phone=&#8221;100px||100px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;cacee428-4f97-4fed-a9de-20d219807756&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; border_radii=&#8221;on|8px|8px|8px|8px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;91c2f9ae-8949-4648-9a3c-2aaadd569b42&#8243; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#172226&#8243; text_font_size=&#8221;18px&#8221; link_text_color=&#8221;#D95D39&#8243; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;52px&#8221; header_line_height=&#8221;1.3em&#8221; header_2_font=&#8221;Poppins|700|||||||&#8221; header_2_text_color=&#8221;#172226&#8243; header_2_font_size=&#8221;46px&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_text_color=&#8221;#172226&#8243; header_3_font_size=&#8221;36px&#8221; header_4_font=&#8221;Montserrat|800|||||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#172226&#8243; header_4_font_size=&#8221;28px&#8221; header_4_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; header_font_size_tablet=&#8221;42px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;24px&#8221; header_4_font_size_phone=&#8221;20px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Reframe + Contrast: Influence with Psychological Safety<\/h1>\n<h4><strong>Exec. Snapshots<\/strong><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_class=&#8221;all-flp-bx&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;40px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_phone=&#8221;display:flex;||flex-direction:column-reverse;&#8221;][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;flp-col&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|10px|||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;width:48%;&#8221; custom_css_main_element_phone=&#8221;width:100%;&#8221;][et_pb_text module_class=&#8221;tooltip&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; text_text_color=&#8221;#ffa64a&#8221; text_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-94b985b5-192c-487d-b72a-288ea192b2be%22:%91%22text_text_color%22%93}&#8221;]<\/p>\n<p>Click on the box<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Frame-1171275468.png&#8221; title_text=&#8221;Frame 1171275468&#8243; align=&#8221;center&#8221; module_class=&#8221;tooltip&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;8ff69b02-224d-47a6-abaf-1b5ac18e6a2d&#8221; custom_margin=&#8221;||20px||false|false&#8221; border_radii=&#8221;on|9px|9px|9px|9px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][dsm_flipbox flipbox_3d=&#8221;on&#8221; flipbox_height=&#8221;460px&#8221; flipbox_height_tablet=&#8221;400px&#8221; flipbox_height_phone=&#8221;460px&#8221; flipbox_height_last_edited=&#8221;on|phone&#8221; module_class=&#8221;new-btn-2 dlf-btn link-rmv no-w&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][dsm_flipbox_child button_text=&#8221;View More&#8221; button_url=&#8221;#&#8221; button_url_new_window=&#8221;1&#8243; content_orientation=&#8221;flex-start&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h5&#8243; header_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;20px&#8221; content_text_color=&#8221;#FFFFFF&#8221; content_font_size=&#8221;16px&#8221; content_link_text_color=&#8221;#000000&#8243; background_color=&#8221;#B5D6A7&#8243; background_enable_color=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;overlay&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;RGBA(0,0,0,0.87)&#8221; button_bg_color=&#8221;#FFA64A&#8221; button_border_color=&#8221;#FFA64A&#8221; button_border_radius=&#8221;50px&#8221; button_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; button_use_icon=&#8221;off&#8221; button_alignment=&#8221;left&#8221; button_custom_margin=&#8221;|||10px|false|false&#8221; button_custom_padding=&#8221;8px|16px|8px|16px|false|false&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;20px|15px|20px|15px|false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#FFFFFF&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span class=\"hdng-top\" style=\"font-weight: 400;\">Start here: 3 ways in<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2026\/10\/rc-start-here-2.jpg\" alt=\"Try it, Learn it, Go deeper\" width=\"1000\" height=\"650\" title=\"\"><\/p>\n<h5 class=\"text-bottom\" style=\"text-align: left;\">Pick your pace: 6, 15 or 30 minutes.<\/h5>\n<p>[\/dsm_flipbox_child][dsm_flipbox_child title=&#8221;Start here: 3 ways in&#8221; button_url_new_window=&#8221;1&#8243; content_orientation=&#8221;flex-start&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;&#8211;et_global_heading_font|600|||||||&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;20px&#8221; content_font=&#8221;Roboto||||||||&#8221; content_text_align=&#8221;left&#8221; content_text_color=&#8221;#666666&#8243; content_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;overlay&#8221; custom_margin=&#8221;20px||||false|false&#8221; custom_padding=&#8221;|0px|20px|0px|false|true&#8221; header_font_tablet=&#8221;&#8211;et_global_heading_font|600|||||||&#8221; header_font_phone=&#8221;&#8211;et_global_heading_font|600|||||||&#8221; header_font_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#B4D7A7&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#B4D7A7&#8243;]<\/p>\n<div class=\"two-btn-2\" style=\"text-align: left; display: flex; flex-direction: column; align-items: stretch; justify-content: space-evenly; gap: 10px; min-height: 360px;\"><a class=\"btn\" style=\"margin: 0;\" href=\"https:\/\/claude.ai\/artifact\/4gP6Wv5qJ2dhwjmUucpjSW#try\" target=\"_blank\" rel=\"noopener\">Try it<\/a><a class=\"btn\" style=\"margin: 0;\" href=\"https:\/\/claude.ai\/artifact\/4gP6Wv5qJ2dhwjmUucpjSW#learn\" target=\"_blank\" rel=\"noopener\">Learn it<\/a><a class=\"btn\" style=\"margin: 0;\" href=\"https:\/\/claude.ai\/artifact\/4gP6Wv5qJ2dhwjmUucpjSW#deeper\" target=\"_blank\" rel=\"noopener\">Go deeper<\/a><a class=\"btn\" style=\"margin: 0;\" href=\"https:\/\/1drv.ms\/b\/c\/5295633ed3a2169b\/IQC115WMSJMrRpBqkKBVYHoXAfsoUIOHZ8D5ndDP5B6btvs?e=HQWc3C\" target=\"_blank\" rel=\"noopener\">One-pager (PDF)<\/a><a class=\"btn\" style=\"margin: 0;\" href=\"https:\/\/1drv.ms\/w\/c\/5295633ed3a2169b\/IQAqpAJvcSb4SJMiQy03QWeUAW19Jkz-8MGohjSYfnjVqSU?e=VDkg1g\" target=\"_blank\" rel=\"noopener\">Full guide + templates (Word)<\/a><a class=\"btn\" style=\"margin: 0;\" href=\"https:\/\/1drv.ms\/x\/c\/5295633ed3a2169b\/IQD8n-W1wJVSTpKHviAR8fp3AR4j96CWzcvc_7YrdNmmXX4?e=1rRZjt\" target=\"_blank\" rel=\"noopener\">Template spreadsheet (Excel)<\/a><\/div>\n<p>[\/dsm_flipbox_child][\/dsm_flipbox][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;flp-col&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;|||10px|false|false&#8221; custom_padding_phone=&#8221;|||0px|false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;width:48%;&#8221; custom_css_main_element_phone=&#8221;width:100%;&#8221;][et_pb_text module_class=&#8221;tooltip&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|700|||||||&#8221; text_text_color=&#8221;#ffa64a&#8221; text_font_size=&#8221;18px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||10px||false|false&#8221; global_colors_info=&#8221;{%22gcid-94b985b5-192c-487d-b72a-288ea192b2be%22:%91%22text_text_color%22%93}&#8221;]<\/p>\n<p>Click on the box<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Frame-1171275468.png&#8221; title_text=&#8221;Frame 1171275468&#8243; align=&#8221;center&#8221; module_class=&#8221;tooltip&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;8ff69b02-224d-47a6-abaf-1b5ac18e6a2d&#8221; custom_margin=&#8221;||20px||false|false&#8221; border_radii=&#8221;on|9px|9px|9px|9px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][dsm_flipbox flipbox_3d=&#8221;on&#8221; flipbox_height=&#8221;460px&#8221; flipbox_height_tablet=&#8221;400px&#8221; flipbox_height_phone=&#8221;460px&#8221; flipbox_height_last_edited=&#8221;on|phone&#8221; module_class=&#8221;new-btn-2 dlf-btn link-rmv snp-sht spfc-icon&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][dsm_flipbox_child button_text=&#8221;View More&#8221; button_url=&#8221;#&#8221; button_url_new_window=&#8221;1&#8243; content_orientation=&#8221;flex-start&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h5&#8243; header_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;20px&#8221; content_text_color=&#8221;#FFFFFF&#8221; content_font_size=&#8221;16px&#8221; content_link_text_color=&#8221;#000000&#8243; background_color=&#8221;#B5D6A7&#8243; background_enable_color=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;overlay&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;RGBA(0,0,0,0.87)&#8221; button_bg_color=&#8221;#FFA64A&#8221; button_border_color=&#8221;#FFA64A&#8221; button_border_radius=&#8221;50px&#8221; button_font=&#8221;&#8211;et_global_body_font|600|||||||&#8221; button_use_icon=&#8221;off&#8221; button_alignment=&#8221;left&#8221; button_custom_margin=&#8221;|||10px|false|false&#8221; button_custom_padding=&#8221;8px|16px|8px|16px|false|false&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;20px|15px|20px|15px|false|false&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#FFFFFF&#8221;]<\/p>\n<h3 style=\"text-align: left;\"><span class=\"hdng-top\" style=\"font-weight: 400;\">30s Summary<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3785 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2026\/10\/rc-card-2.jpg\" alt=\"Reframe + Contrast: Influence with Psychological Safety\" width=\"1000\" height=\"650\" title=\"\"><\/p>\n<h5 class=\"text-bottom\" style=\"text-align: left;\">Get the gist in 30 seconds.<\/h5>\n<p>[\/dsm_flipbox_child][dsm_flipbox_child title=&#8221;Reframe + Contrast&#8221; button_url_new_window=&#8221;1&#8243; content_orientation=&#8221;flex-start&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font|600|||||||&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;20px&#8221; content_font=&#8221;Roboto||||||||&#8221; content_text_align=&#8221;left&#8221; content_text_color=&#8221;#666666&#8243; content_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;overlay&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#FFA64A&#8221; button_border_color=&#8221;#FFA64A&#8221; button_border_radius=&#8221;50px&#8221; button_use_icon=&#8221;off&#8221; button_custom_padding=&#8221;10px|15px|10px|15px|false|true&#8221; custom_padding=&#8221;0px|0px|20px|0px|false|true&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#B4D7A7&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#B4D7A7&#8243;]<\/p>\n<p><strong>Summary: <\/strong>Two phrases that make hard talks safe.<\/p>\n<p><strong>Main Outcome: <\/strong>People share what they really want.<\/p>\n<p><strong>Top Benefit(s): <\/strong>Influence without pressure; trust that lasts.<\/p>\n<p><strong>Duration: <\/strong>2 minutes per conversation.<\/p>\n<p><strong>Target Audience: <\/strong>Logic-driven leaders under pressure.<\/p>\n<p>[\/dsm_flipbox_child][\/dsm_flipbox][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;flp-col&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: none!important;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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link_text_color=&#8221;#D95D39&#8243; header_font=&#8221;Poppins|700|||||||&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;56px&#8221; header_2_font=&#8221;lucida|&#8211;et_global_heading_font_weight|on||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#FFA64A&#8221; header_2_font_size=&#8221;40px&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_text_color=&#8221;#172226&#8243; header_3_font_size=&#8221;36px&#8221; header_4_font=&#8221;Poppins|700||on|||||&#8221; header_4_text_color=&#8221;#172226&#8243; header_4_letter_spacing=&#8221;8px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display:flex;||align-items:center !important;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4199 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"> Influence starts with how people feel <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4199 size-full alignnone\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin:0 0 8px;text-align:center;font-size:19px;margin:0\">People rarely change because you told them. They change when they feel safe enough to say what they want. Contrast and reframe create that safety.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1120px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;22px|22px|22px|22px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_top=&#8221;6px&#8221; border_color_top=&#8221;#FEA54A&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin:0 0 6px\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2026\/10\/level-try-9.png\" alt=\"Try it\" width=\"64\" height=\"64\" style=\"width:64px;height:64px\" title=\"\"><\/p>\n<h3 style=\"font-family:Montserrat,sans-serif;font-weight:600;font-size:21px;margin:0 0 10px\">Try it<\/h3>\n<p style=\"margin:0 0 8px;\"><span style=\"display:inline-block;font-family:Montserrat,sans-serif;font-weight:700;color:#A85A12;background:#FFF4E8;border-radius:999px;padding:2px 10px\">Under 6 min<\/span><\/p>\n<p style=\"margin:0 0 8px;min-height:3.2em\">Pick one contrast phrase and one habit for your next tense meeting.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/claude.ai\/artifact\/4gP6Wv5qJ2dhwjmUucpjSW#try&#8221; 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header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display:flex;||align-items:center !important;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4199 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"> Why it works <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4199 size-full alignnone\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1120px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#F6FAF3&#8243; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;24px|24px|24px|24px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div style=\"display:flex;align-items:center;gap:14px;margin-bottom:4px\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2026\/10\/face-before-13.jpg\" alt=\"Same leader, before\" width=\"84\" height=\"84\" style=\"width:84px;height:84px;border-radius:50%;object-fit:cover;flex:0 0 84px;border:3px solid #fff\" title=\"\"><\/p>\n<div>\n<p style=\"font-family:Montserrat,sans-serif;font-weight:700;font-size:13px;letter-spacing:.16em;text-transform:uppercase;color:#5E6B5F;margin:0 0 8px\">Before<\/p>\n<p style=\"margin:0 0 8px;color:#5E6B5F\"><em>What leaders often tell us:<\/em><\/p>\n<\/div>\n<\/div>\n<p style=\"background:#FFFFFF;border-radius:16px;padding:16px 20px;font-style:italic;font-size:18px;margin:8px 0 12px\">&#8220;I explain the logic twice. They nod, then nothing changes. I keep it business only.&#8221;<\/p>\n<p style=\"margin:0 0 8px;\">Facts stay on the surface. Feelings stay hidden, so influence stalls and stress builds.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFF4E8&#8243; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;24px|24px|24px|24px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div style=\"display:flex;align-items:center;gap:14px;margin-bottom:4px\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2026\/10\/face-after-13.jpg\" alt=\"Same leader, after\" width=\"84\" height=\"84\" style=\"width:84px;height:84px;border-radius:50%;object-fit:cover;flex:0 0 84px;border:3px solid #fff\" title=\"\"><\/p>\n<div>\n<p style=\"font-family:Montserrat,sans-serif;font-weight:700;font-size:13px;letter-spacing:.16em;text-transform:uppercase;color:#A85A12;margin:0 0 8px\">After<\/p>\n<p style=\"margin:0 0 8px;color:#5E6B5F\"><em>What leaders often tell us:<\/em><\/p>\n<\/div>\n<\/div>\n<p style=\"background:#FFFFFF;border-radius:16px;padding:16px 20px;font-style:italic;font-size:18px;margin:8px 0 12px\">&#8220;I said &#8220;part of me&#8221; and how I felt. They opened up, and we found the real issue.&#8221;<\/p>\n<p style=\"margin:0 0 8px;\">Owned feelings feel safe. People mirror them, share what matters, and give you room to influence.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F6FAF3&#8243; custom_padding=&#8221;60px||60px||true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;36px||36px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1120px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;under-img&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;91c2f9ae-8949-4648-9a3c-2aaadd569b42&#8243; text_font=&#8221;Cookie||||||||&#8221; text_text_color=&#8221;#FFA64A&#8221; text_font_size=&#8221;16px&#8221; link_text_color=&#8221;#D95D39&#8243; header_font=&#8221;Poppins|700|||||||&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;56px&#8221; header_2_font=&#8221;lucida|&#8211;et_global_heading_font_weight|on||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#FFA64A&#8221; header_2_font_size=&#8221;40px&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_text_color=&#8221;#172226&#8243; header_3_font_size=&#8221;36px&#8221; header_4_font=&#8221;Poppins|700||on|||||&#8221; header_4_text_color=&#8221;#172226&#8243; header_4_letter_spacing=&#8221;8px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display:flex;||align-items:center !important;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4199 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"> Case study (illustrative) <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4199 size-full alignnone\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#F6FAF3&#8243; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;4px|4px|4px|4px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"font-family:Montserrat,sans-serif;font-weight:700;font-size:13px;letter-spacing:.16em;text-transform:uppercase;color:#A85A12;margin:0 0 8px\">What leaders often tell us:<\/p>\n<p style=\"margin:0 0 8px;color:#5E6B5F\">A composite of leaders we coach. Names and numbers are illustrative, not a real client.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1120px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;22px|22px|22px|22px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;1.5px&#8221; border_color_all=&#8221;#DCE6D6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"font-family:Montserrat,sans-serif;font-weight:600;font-size:21px;margin:0 0 10px\">Arjun, engineering manager<\/h3>\n<div style=\"display:grid;grid-template-columns:1fr 1fr;column-gap:18px\">\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Industry<\/div>\n<div style=\"font-weight:700\">B2B software (SaaS)<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Role \/ title<\/div>\n<div style=\"font-weight:700\">Engineering manager<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Direct reports<\/div>\n<div style=\"font-weight:700\">7<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Time in role<\/div>\n<div style=\"font-weight:700\">14 months<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Stress level (1\u201310)<\/div>\n<div style=\"font-weight:700\">8 \u2192 5<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Hours \/ week<\/div>\n<div style=\"font-weight:700\">55 \u2192 47<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Strategic hours \/ week<\/div>\n<div style=\"font-weight:700\">2 \u2192 6<\/div>\n<\/div>\n<div style=\"padding:8px 0;border-bottom:1px solid #DCE6D6\">\n<div style=\"font-size:13px;color:#5E6B5F\">Stakeholders under direct authority<\/div>\n<div style=\"font-weight:700\">30%<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;22px|22px|22px|22px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;1.5px&#8221; border_color_all=&#8221;#DCE6D6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"font-family:Montserrat,sans-serif;font-weight:600;font-size:21px;margin:0 0 10px\">What happened (STAR)<\/h3>\n<div style=\"display:flex;gap:12px;align-items:flex-start;margin:0 0 12px\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#FFF4E8;color:#A85A12;font-family:Montserrat,sans-serif;font-weight:700;display:flex;align-items:center;justify-content:center\">S<\/span><\/p>\n<div><strong>Situation.<\/strong> A release was slipping. The product lead kept adding scope. Weekly meetings felt tense and went nowhere.<\/div>\n<\/div>\n<div style=\"display:flex;gap:12px;align-items:flex-start;margin:0 0 12px\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#FFF4E8;color:#A85A12;font-family:Montserrat,sans-serif;font-weight:700;display:flex;align-items:center;justify-content:center\">T<\/span><\/p>\n<div><strong>Task.<\/strong> Agree a realistic scope with the product lead, without damaging a key peer relationship.<\/div>\n<\/div>\n<div style=\"display:flex;gap:12px;align-items:flex-start;margin:0 0 12px\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#FFF4E8;color:#A85A12;font-family:Montserrat,sans-serif;font-weight:700;display:flex;align-items:center;justify-content:center\">A<\/span><\/p>\n<div><strong>Action.<\/strong> He contrasted: &#8220;Part of me wants this date. Another part sees my team at 120%. I feel uneasy.&#8221; Then he asked how she saw it, and reframed her answer.<\/div>\n<\/div>\n<div style=\"display:flex;gap:12px;align-items:flex-start;margin:0 0 12px\"><span style=\"flex:0 0 34px;height:34px;border-radius:50%;background:#FFF4E8;color:#A85A12;font-family:Montserrat,sans-serif;font-weight:700;display:flex;align-items:center;justify-content:center\">R<\/span><\/p>\n<div><strong>Result.<\/strong> In three weeks, scope dropped 20%, the date held, and their weekly meeting went from 90 to 30 minutes.<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1120px&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;0px||0px||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;24px|24px|24px|24px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"font-family:Montserrat,sans-serif;font-weight:700;font-size:13px;letter-spacing:.16em;text-transform:uppercase;color:#5E6B5F;margin:0 0 8px\">Before<\/p>\n<p style=\"background:#FFFFFF;border-radius:16px;padding:16px 20px;font-style:italic;font-size:18px;margin:8px 0 12px\">&#8220;I defend the plan with data. She pushes harder. I leave every meeting tense.&#8221;<\/p>\n<p style=\"margin:0 0 8px;\">Logic against logic. Two triggered gut brains, no shared picture, no progress.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFF4E8&#8243; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;24px|24px|24px|24px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"font-family:Montserrat,sans-serif;font-weight:700;font-size:13px;letter-spacing:.16em;text-transform:uppercase;color:#A85A12;margin:0 0 8px\">After<\/p>\n<p style=\"background:#FFFFFF;border-radius:16px;padding:16px 20px;font-style:italic;font-size:18px;margin:8px 0 12px\">&#8220;She told me she feared losing the client. Now we protect that together.&#8221;<\/p>\n<p style=\"margin:0 0 8px;\">The real fear surfaced. 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phrases, intention versus reality, meaning, emotion and need reframes.<\/li>\n<li style=\"margin:4px 0\">Emotional layer: a triggered gut brain says &#8220;keep it business&#8221;; owning feelings calms it.<\/li>\n<li style=\"margin:4px 0\">Influence layer: emotion is the currency of influence; safety reveals what people really want.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(208,234,194,0.55)&#8221; background_image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/pexels-fauxels-3184352-scaled.webp&#8221; background_blend=&#8221;overlay&#8221; background_enable_video_mp4=&#8221;off&#8221; custom_margin=&#8221;100px||||false|false&#8221; custom_margin_tablet=&#8221;100px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; 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link_text_color=&#8221;#D95D39&#8243; header_font=&#8221;Poppins|700|||||||&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;56px&#8221; header_2_font=&#8221;lucida|&#8211;et_global_heading_font_weight|on||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#FFA64A&#8221; header_2_font_size=&#8221;40px&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_text_color=&#8221;#172226&#8243; header_3_font_size=&#8221;36px&#8221; header_4_font=&#8221;Poppins|700||on|||||&#8221; header_4_text_color=&#8221;#172226&#8243; header_4_letter_spacing=&#8221;8px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display:flex;||align-items:center !important;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4199 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"> Trust building with reframe and contrast <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4199 size-full alignnone\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin:0 0 8px;color:#5E6B5F;margin:0\"><em>By Ludo Pasquereau, ICF PCC leadership coach, 3 Brains practitioner, 4,000+ sessions with 400+ professionals.<\/em><\/p>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Why influence is about feelings<\/b><\/h5>\n<p style=\"margin:0 0 8px;\">Leadership is influence. Influence is rarely about telling people what to do.<\/p>\n<p style=\"margin:0 0 8px;\">People act differently when they feel differently. Emotion is the currency of influence.<\/p>\n<p style=\"margin:0 0 8px;\">So the first job is safety: a space where people say how they feel and what they want.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>The 3 Brains contrast<\/b><\/h5>\n<p style=\"margin:0 0 8px;\">Under pressure, the gut brain triggers fight, flight, freeze or fawn.<\/p>\n<p style=\"margin:0 0 8px;\">It burns energy and switches off the heart brain (connection, trust) and the head brain (strategy).<\/p>\n<p style=\"margin:0 0 8px;\">Then talks stay &#8220;business only&#8221;, and influence drops.<\/p>\n<p style=\"margin:0 0 8px;\">Saying how you feel, in your own name, lets the heart and gut brains speak. That alone often calms the gut.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Contrast in 3 steps<\/b><\/h5>\n<ul style=\"margin:0;padding-left:22px\">\n<li style=\"margin:4px 0\">Name what coexists: &#8220;Part of me wants to deliver. Another part sees we are off track.&#8221;<\/li>\n<li style=\"margin:4px 0\">Say how you feel: &#8220;When I look at all this, I feel uneasy.&#8221;<\/li>\n<li style=\"margin:4px 0\">Ask an open question: &#8220;How do you see it?&#8221;<\/li>\n<\/ul>\n<p style=\"margin:0 0 8px;\">It is not A or B. A and B can coexist, and saying both is safe.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Reframe in 3 steps<\/b><\/h5>\n<ul style=\"margin:0;padding-left:22px\">\n<li style=\"margin:4px 0\">Acknowledge: &#8220;I heard A, B and C. B seems to matter most. Did I get that right?&#8221;<\/li>\n<li style=\"margin:4px 0\">Contrast with your view: &#8220;I expected E and F, and I did not hear them.&#8221;<\/li>\n<li style=\"margin:4px 0\">Ask openly: &#8220;Where do E and F fit in your view?&#8221;<\/li>\n<\/ul>\n<p style=\"margin:0 0 8px;\">You never say &#8220;you are wrong&#8221;. Both views coexist, and you stay curious.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Read the signal, then go deeper or back off<\/b><\/h5>\n<p style=\"margin:0 0 8px;\">Words and body language tell you if it is safe enough.<\/p>\n<p style=\"margin:0 0 8px;\">If you hear &#8220;that is your issue, not mine&#8221;, contrast again or pause.<\/p>\n<p style=\"margin:0 0 8px;\">If you hear &#8220;I am sorry you are going through that&#8221;, go one step deeper.<\/p>\n<p style=\"margin:0 0 8px;\">Keep going until the elephant in the room is spoken.<\/p>\n<p style=\"margin:0 0 8px;\">These are conflict resolution skills you can use in any change management coaching moment.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>Why it works for logic-driven leaders<\/b><\/h5>\n<p style=\"margin:0 0 8px;\">It is a clear, repeatable structure: three steps, two tools, one open question.<\/p>\n<p style=\"margin:0 0 8px;\">It builds on Edmondson&#8217;s psychological safety research and on motivational interviewing, used here as an applied coaching approach.<\/p>\n<p style=\"margin:0 0 8px;\">You keep your facts, and you add the emotional layer that facts alone miss.<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb image=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Group-5.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_class=&#8221;set-blurbb&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Roboto||||||||&#8221; header_text_align=&#8221;left&#8221; body_font=&#8221;Roboto||||||||&#8221; body_text_align=&#8221;justify&#8221; body_font_size=&#8221;16px&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;||10px||false|false&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;15px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; body_line_height_tablet=&#8221;&#8221; body_line_height_phone=&#8221;1.5em&#8221; body_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5><b>The strategic influence layer<\/b><\/h5>\n<p style=\"margin:0 0 8px;\">Once people share what they want, you can respond: change the plan, negotiate, or explain a fixed constraint.<\/p>\n<p style=\"margin:0 0 8px;\">Senior leaders notice who stays calm in tense talks. That is promotion readiness.<\/p>\n<p style=\"margin:0 0 8px;\">Use these tools to understand people, never to manufacture agreement.<\/p>\n<p style=\"margin:0 0 8px;\">This is safety in leadership, applied: high-impact leadership in high-stakes leadership moments.<\/p>\n<p>[\/et_pb_blurb][et_pb_text module_class=&#8221;under-img&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;91c2f9ae-8949-4648-9a3c-2aaadd569b42&#8243; text_font=&#8221;Cookie||||||||&#8221; text_text_color=&#8221;#FFA64A&#8221; text_font_size=&#8221;16px&#8221; link_text_color=&#8221;#D95D39&#8243; header_font=&#8221;Poppins|700|||||||&#8221; header_text_color=&#8221;#172226&#8243; header_font_size=&#8221;56px&#8221; header_2_font=&#8221;lucida|&#8211;et_global_heading_font_weight|on||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#FFA64A&#8221; header_2_font_size=&#8221;40px&#8221; header_3_font=&#8221;Poppins|700|||||||&#8221; header_3_text_color=&#8221;#172226&#8243; header_3_font_size=&#8221;36px&#8221; header_4_font=&#8221;Poppins|700||on|||||&#8221; header_4_text_color=&#8221;#172226&#8243; header_4_letter_spacing=&#8221;8px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display:flex;||align-items:center !important;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4199 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"> Reframe + Contrast at a glance <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4199 size-full alignnone\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"><\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/wisersooner.com\/wp-content\/uploads\/2026\/10\/rc-summary-table-2.jpg&#8221; alt=&#8221;Reframe + Contrast summary table: contrast and reframe in 3 steps&#8221; title_text=&#8221;Reframe + Contrast summary table: contrast and reframe in 3 steps&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||18px||false|false&#8221; border_radii=&#8221;on|12px|12px|12px|12px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F6FAF3&#8243; custom_padding=&#8221;60px||60px||true|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;36px||36px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1120px&#8221; 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header_4_font=&#8221;Poppins|700||on|||||&#8221; header_4_text_color=&#8221;#172226&#8243; header_4_letter_spacing=&#8221;8px&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;24px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display:flex;||align-items:center !important;||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 data-wp-editing=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4199 size-full\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"> With more time <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4199 size-full alignnone\" src=\"https:\/\/wisersooner.com\/wp-content\/uploads\/2024\/07\/Rectangle-2079.png\" alt=\"\" width=\"47\" height=\"4\" title=\"\"><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;22px|22px|22px|22px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; border_width_all=&#8221;1.5px&#8221; border_color_all=&#8221;#DCE6D6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"font-family:Montserrat,sans-serif;font-weight:600;font-size:21px;margin:0 0 10px\">Apply more often<\/h3>\n<p style=\"margin:0 0 8px;\">Use one contrast phrase in every 1:1 this week, then one reframe in your next tense meeting.<\/p>\n<h3 style=\"font-family:Montserrat,sans-serif;font-weight:600;font-size:21px;margin:0 0 10px\">Go deeper (free, trusted sources)<\/h3>\n<ul style=\"margin:0;padding-left:22px\">\n<li style=\"margin:4px 0\"><a href=\"https:\/\/rework.withgoogle.com\/intl\/en\/guides\/understand-team-effectiveness\" target=\"_blank\" rel=\"noopener\">Google re:Work: Understand team effectiveness (psychological safety first of five)<\/a><\/li>\n<li style=\"margin:4px 0\"><a href=\"https:\/\/cruciallearning.com\/blog\/crucial-conversations-skill-summary-make-it-safe\/\" target=\"_blank\" rel=\"noopener\">Crucial Learning: Make It Safe, including the Contrasting skill<\/a><\/li>\n<li style=\"margin:4px 0\"><a href=\"https:\/\/news.gallup.com\/opinion\/gallup\/223235\/create-culture-psychological-safety.aspx\" target=\"_blank\" rel=\"noopener\">Gallup: How to create a culture of psychological safety<\/a><\/li>\n<li style=\"margin:4px 0\"><a href=\"https:\/\/www.ccl.org\/webinars\/how-leaders-and-leadership-collectives-can-increase-psychological-safety-at-work\/\" target=\"_blank\" rel=\"noopener\">Center for Creative Leadership: How leaders can increase psychological safety<\/a><\/li>\n<li style=\"margin:4px 0\"><a href=\"https:\/\/www.albertahealthservices.ca\/assets\/info\/amh\/if-amh-ecc-motivational-interviewing.pdf\" target=\"_blank\" rel=\"noopener\">Alberta Health Services: Motivational interviewing (OARS, developing discrepancy)<\/a><\/li>\n<\/ul>\n<div style=\"height:10px\"><\/div>\n<h3 style=\"font-family:Montserrat,sans-serif;font-weight:600;font-size:21px;margin:0 0 10px\">On this subject at Wiser Sooner Coaching<\/h3>\n<ul style=\"margin:0;padding-left:22px\">\n<li style=\"margin:4px 0\"><a href=\"https:\/\/wisersooner.com\/3-brain-framework-theory-and-principles\/\" target=\"_blank\" rel=\"noopener\">The 3 Brain framework: theory and principles<\/a><\/li>\n<li style=\"margin:4px 0\"><a href=\"https:\/\/wisersooner.com\/double-layer-goals-high-performance-teams\/\" target=\"_blank\" rel=\"noopener\">Double Layer Goals for high-performance teams<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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custom_css_main_element_phone=&#8221;order:2;&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#b5d6a7&#8243; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nunito Sans||||||||&#8221; text_text_color=&#8221;#2E3A2F&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;1.6em&#8221; link_text_color=&#8221;#A85A12&#8243; ul_font=&#8221;Nunito Sans||||||||&#8221; ul_text_color=&#8221;#2E3A2F&#8221; ul_font_size=&#8221;16px&#8221; header_3_font=&#8221;Montserrat|600|||||||&#8221; header_3_text_color=&#8221;#2E3A2F&#8221; header_3_font_size=&#8221;21px&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;||18px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"margin:0;height:18px\">\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What is contrasting in a conversation?&#8221; open_toggle_background_color=&#8221;#B5D6A7&#8243; closed_toggle_background_color=&#8221;#B5D6A7&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#2E3A2F&#8221; title_font=&#8221;Montserrat|600|||||||&#8221; title_font_size=&#8221;18px&#8221; body_font=&#8221;Nunito Sans||||||||&#8221; body_text_color=&#8221;#2E3A2F&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;||12px||false|false&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>You name two or more things that coexist for you. You say how you feel about them. Then you ask an open question.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How is reframing different from contrasting?&#8221; open_toggle_background_color=&#8221;#B5D6A7&#8243; closed_toggle_background_color=&#8221;#B5D6A7&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#2E3A2F&#8221; title_font=&#8221;Montserrat|600|||||||&#8221; title_font_size=&#8221;18px&#8221; body_font=&#8221;Nunito Sans||||||||&#8221; body_text_color=&#8221;#2E3A2F&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;||12px||false|false&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Reframing starts from what the other person said. You acknowledge it, contrast it with your view, then ask openly.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Is saying &#8216;part of me&#8217; not too soft for a leader?&#8221; open_toggle_background_color=&#8221;#B5D6A7&#8243; closed_toggle_background_color=&#8221;#B5D6A7&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#2E3A2F&#8221; title_font=&#8221;Montserrat|600|||||||&#8221; title_font_size=&#8221;18px&#8221; body_font=&#8221;Nunito Sans||||||||&#8221; body_text_color=&#8221;#2E3A2F&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;||12px||false|false&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>No. It is precise. It shows you see the whole picture, and it lowers defensiveness without giving up your view.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What if the other person stays closed?&#8221; open_toggle_background_color=&#8221;#B5D6A7&#8243; closed_toggle_background_color=&#8221;#B5D6A7&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#2E3A2F&#8221; title_font=&#8221;Montserrat|600|||||||&#8221; title_font_size=&#8221;18px&#8221; body_font=&#8221;Nunito Sans||||||||&#8221; body_text_color=&#8221;#2E3A2F&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;||12px||false|false&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Read the words and body language. Contrast once more, name the tension kindly, or back off and try later.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Is this manipulation?&#8221; open_toggle_background_color=&#8221;#B5D6A7&#8243; closed_toggle_background_color=&#8221;#B5D6A7&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#2E3A2F&#8221; title_font=&#8221;Montserrat|600|||||||&#8221; title_font_size=&#8221;18px&#8221; body_font=&#8221;Nunito Sans||||||||&#8221; body_text_color=&#8221;#2E3A2F&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;||12px||false|false&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Not when you use it to understand. 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