Equip leaders with a structured approach to confidently navigate challenging conversations, focusing on self-awareness, goal-setting, and habit formation to foster constructive outcomes.
Summary: Equip leaders with a structured approach to confidently navigate challenging conversations, focusing on self-awareness, goal-setting, and habit formation to foster constructive outcomes.
Main Outcome:
Develop a personalized roadmap for handling difficult conversations.
Learn to identify and overcome barriers to effective communication.
Build accountability through actionable strategies.
Top Benefit(s):
Address workplace conflicts with less stress.
Turn potential conflicts into growth and enhanced trust.
Better influence key stakeholders.
Network with peers
Next Steps: Implement your personalized roadmap for difficult conversations in a real-world setting (e.g., an upcoming team meeting or performance review).
Duration: 3 sessions of 50 minutes over one month.
Target Audience: First-time managers, directors, VPs, and middle managers.
Click on the box
Weekly Review
Advice on setting realistic and achievable goals, even in high-pressure environments.
Are you a leader aiming to tackle challenging conversations with confidence and clarity? This series is designed for you! In “Mastering Difficult Conversations,” you’ll gain actionable strategies to transform confrontations into productive discussions. You’ll leave with a personalized roadmap, grounded in real-life scenarios, that builds powerful habits for effective communication. With a focus on self-awareness and skillful execution, this series promises to elevate your approach to difficult conversations.
Curriculum
Session #1 (50 min):
Crafting Your Roadmap for Mastering Difficult Conversations
Introduction
Identify the difficult conversations you face and the obstacles in your way.
Define your “wish list” for desired outcomes.
Learn the steps to create a roadmap: from ideas to results, with a focus on accountability and building habits.
Drivers to Address the Elephant in the Room
Discover how the “3-brain” model helps in understanding conversational barriers.
Real-life examples to illustrate common challenges.
Wrap-Up & Roadmap Adjustment
Session #2 (50 min):
Building Safety in Conversations
Introduction
Reflect on learnings from Session #1 and brainstorm common safety strategies.
Set clear goals for the session.
Safety Strategies
Models:
Visibility: Set expectations, clarify agendas, note key takeaways, and address objections.
"The role play demo was incredibly insightful! It gave me a clear understanding of how to approach difficult conversations. The interactivity kept me engaged throughout."
Mark T.Team Leader
"The webinar was very practical and easy to follow. The framework provided is something I can implement immediately. Great session!"
Lisa S.HR Professional
"I appreciated the interactive quiz. It reinforced my learning and helped me gauge my understanding in real-time. Highly recommend this webinar!"
Robert MDepartment Head
" This session was a game-changer for me. The strategies shared were practical and actionable. I've already noticed a difference in how I handle challenging discussions."
Sophie A.Senior HR Consultant
"The content was concise yet comprehensive. The role play and Q&A were particularly beneficial. The results have been tangible in reducing workplace conflicts."
Jane D.
HR Manager
EN 
FR 